Privacy Policy

Your Privacy Matters

At UCM Upland Concrete Masters, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website at www.uplandconcreteworks.com or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website or services.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you contact us for a quote, schedule services, or communicate with us. This may include:

• Your name and contact information (phone number, email address, mailing address)
• Property details and service requirements
• Payment information when you pay for services
• Any other information you choose to provide in forms, emails, or phone calls

Automatic Information Collection

When you visit our website, we automatically collect certain information about your device and how you interact with our site, including:

• IP address and browser type
• Pages you visit and time spent on each page
• Referring website or search engine
• Device information and operating system

How We Use Your Information

We use the information we collect to provide and improve our services. Specifically, we use your information to:

• Respond to your inquiries and provide quotes for concrete services
• Schedule and complete your concrete projects
• Process payments and maintain billing records
• Send you project updates, service reminders, and important notifications
• Improve our website and customer experience
• Comply with legal obligations and resolve disputes
• Prevent fraud and maintain security

We do not sell your personal information to third parties. We only share your information as described in this policy or with your explicit consent.

Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We work with trusted third-party companies that help us operate our business, such as payment processors, scheduling tools, and email services. These providers only access information necessary to perform their functions.
• Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights or the safety of others.
• Business Transfers: If our business is acquired or merged with another company, your information may be transferred to the new owners.
• With Your Consent: We may share your information for any other purpose with your explicit permission.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website. We use cookies to analyze site traffic, remember your preferences, and improve our services.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encryption for sensitive data, and restricted access to personal information.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. This typically includes maintaining records of completed projects, payment history, and communications for a reasonable period after service completion.

If you wish to request deletion of your personal information, please contact us. Note that we may need to retain certain information for legal or business purposes even after your request.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications
• The right to object to certain processing of your data

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of personal information. We do not sell personal information.

To exercise your CCPA rights, contact us at contact@uplandconcreteworks.com or call (213) 836-7114.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

UCM Upland Concrete Masters
840 W 9th St # G, Upland, CA 91786
Phone: (213) 836-7114
Email: contact@uplandconcreteworks.com